Tune
Support
Answers to common questions, and a real person when you need one.
How do I get started with Tune?
Download Tune from the App Store, create an account, and follow the short setup. You can change your choices later in Settings.
Is Tune free?
Tune is free to download. Tune Plus is an optional subscription that unlocks every feature; prices are shown in the app before you buy.
How do I cancel my subscription?
Open iPhone Settings, tap your name, then Subscriptions, and choose the app. You keep access until the end of the period you paid for.
I changed phones. How do I get my membership back?
Sign in with the same account, open the membership screen, and tap Restore Purchases.
How do I get a refund?
Purchases are processed by Apple, so refunds are requested at reportaproblem.apple.com.
How do I delete my account?
Go to Settings, then Account & security, and choose Delete account. Deleting your account does not cancel an App Store subscription.
Is my data private?
We use your information only to run the app for you. We do not sell it or use it for third-party advertising. Read the Privacy Policy for details.
Notifications are not arriving.
Check that notifications are allowed for Tune in iPhone Settings and that the notifications you want are turned on in Settings → Notifications in the app.
Still need help?
Email admin@ednvt.com and include the app name and the email on your account. We usually reply within two business days.